Giant-Tube Productions is a movie content hoster. Due to the nature of how downloads are processed, we uphold a no refund policy. The customer is responsible for ensuring their order is correct before purchasing the media or content. Prior to submitting for processing and billing, please ensure that you do not order the same media twice. Please report any billing errors over our Contact me page. Resolution of billing errors by Giant-Tube Productions will be handled immediately Friendly fraud and abuse by disputing the transaction with the issuing bank will result in immediate disqualification from future sales and you will be banned from ordering from our store. We take fraud very seriously and will actively report cases of fraud to the local authorities for further prosecution.